Legal
Privacy Policy
Last updated: 2026
Introduction
This Privacy Policy explains how Amastran NET ("we", "us", or "our") collects, uses, and protects information when you visit this website or submit an appointment request. By using this website, you agree to the practices described below.
Information We Collect
When you submit an appointment request through our website, we collect the information you provide, which may include your name, email address, phone/WhatsApp number, country, city, company or organization, website or social profiles, and the details you share about your situation and the support you are looking for. If you contact us directly by email or WhatsApp, we receive whatever information you choose to include in that message.
How We Use Information
We use the information you provide to understand your request, respond to you, and follow up using your preferred contact method. We may also use it internally to keep track of appointment requests and the status of our conversations with you. We do not sell your information to third parties.
Communication
If you submit an appointment request or contact us directly, we will use the contact details you provided to respond to you, discuss your request, and — where relevant — arrange scheduling. We use this information to communicate about your specific request, not for unsolicited marketing.
Cookies & Website Usage
This website may use essential cookies or similar local storage required for basic functionality. We may also use privacy-conscious analytics tools to understand general website usage, such as which pages are viewed and which buttons are clicked. This is used to measure general behavior, not to identify you personally, and analytics data does not include the contents of any form you submit. You can control or disable cookies through your browser settings.
Third-Party Services
We may rely on third-party infrastructure and service providers to operate this website — for example, hosting, form and data storage infrastructure, and analytics tools. If you choose to contact us through WhatsApp, that conversation also takes place on WhatsApp's own platform and is subject to WhatsApp's own privacy practices, which are outside of our control.
Data Security
Appointment request information is stored using third-party infrastructure providers and is only accessible to authorized Amastran NET administrators. We take reasonable technical and organizational steps to protect the information you share with us, though no method of storage or transmission over the internet can be guaranteed to be completely secure.
Data Retention
We retain appointment request information for as long as reasonably necessary to respond to your request, maintain a record of our communication with you, and meet legitimate business record-keeping needs. You can ask us to delete your information at any time, as described below.
User Rights
You can contact us at any time to ask what information we hold about you, request that it be corrected, or request that it be deleted, subject to any legitimate business or record-keeping needs.
Changes to This Policy
We may update this privacy policy from time to time as our website and services evolve. The "Last updated" date on this page reflects the most recent revision.
Contact
If you have questions about this privacy policy or how your information is handled, contact us at info@amastran.net.
